What Matters to Families at FMC: Medium- and Longer Term Outcomes for Family Dispute Resolution Clients

Family Law
Friday 27 July, 0950 – 1010


Associate Professor Becky Batagol
Australian Centre for Justice Innovation, Faculty of Law, Monash University

This paper considers what matters to families using family dispute resolution (FDR) in the medium- to longer term. It outlines key interim findings of a research project investigating the outcomes and experiences of FDR clients whose last contact with FMC Mediation and Counselling Victoria (a leading Victorian FDR service provider) was 12–18 months previously. The project is funded by the service provider and is being conducted in 2017–18 (ongoing at the time of presentation).

The project explores differences in outcomes within the client population, based on specific client categories (including nature of agreement reached and services used), and client characteristics (including presence of family violence, nature of dispute, culturally and linguistically diverse background, etc.) using both qualitative and quantitative methods. This paper will present the initial quantitative research findings.